Publisher: Msosi Kiganjani, Tanzania
Privacy Policy
This policy explains what information the app uses, why it is used, who may receive it, and how to request account and data deletion.
Information we use
Depending on the features you use, Msosi Kiganjani processes:
- Account details such as your email address, name, phone number, and authentication information.
- Delivery details you provide, including location or address information.
- Restaurant, menu, order, and payment-method selection details needed to operate ordering and delivery workflows.
- Profile or restaurant images that you choose to upload.
- Support messages and feedback that you submit.
- Push-notification tokens when you enable notifications.
How information is used
Information is used to create and secure accounts, display profiles and restaurant listings, submit and manage orders, coordinate service with relevant restaurants and staff, answer support requests, and deliver notifications you enable.
Sharing and service providers
Information needed to fulfill an order may be shared with the relevant restaurant and authorized service staff. Supabase provides authentication, database, and file-storage services for the app. Push notifications may be delivered through Expo and the relevant platform notification provider. These providers process information to provide their services under their own terms and privacy practices.
Security
The app communicates with its backend services over HTTPS. Access to account and operational data is controlled through the app and backend permissions. No method of internet transmission or storage can be guaranteed completely secure.
Retention
Account and profile information is kept while an account is active and as needed to provide the service. Order, support, and related operational records may be retained for service operations, dispute handling, security, accounting, or legal obligations. Retention periods depend on the type of record and applicable requirements.
Account and data deletion
You can start deletion in the app from your Profile, or use the public account deletion request page. The in-app flow verifies your password and requests removal of your sign-in account and uploaded profile images. Some linked operational records may require review or may need to be retained for legal or service reasons. The deletion request page explains how to contact the publisher without sending your password.
Children
Msosi Kiganjani is a food ordering service and is not designed to collect information from children. If you believe a child has provided personal information, contact the publisher to request review and deletion.
Changes and contact
This policy may be updated when the app or its data practices change. Questions and privacy or deletion requests can be sent to no_reply@msosikiganjani.com. Do not include your password or payment credentials in an email.